Policies

How enquiries, date holds and confirmed bookings are expected to work.

• Share your event date, location and design preferences through the booking form or listed contact channels.
• Availability is confirmed only after we review your enquiry details.
• A booking is considered confirmed only once both parties agree on the date, scope and next steps in writing.

Payment terms will be finalised with the client before publishing firm amounts or percentages.

• Any advance amount, payment schedule and accepted methods require client confirmation before going live.
• Until then, quotes and payment expectations will be shared privately during enquiry follow-up.

Changes to confirmed dates should be requested as early as possible.

• Please contact us as soon as you know a date may need to change.
• Rescheduling depends on availability for the new date.
• Specific cancellation timelines and any related charges require client-approved policy text.

Travel feasibility and any location-related considerations are confirmed per enquiry.

• Share the venue or city with your event date so travel can be assessed accurately.
• Any travel fees or service-area limits will be confirmed with the client before publication.

Final designs are planned collaboratively using your references and occasion needs.

• Reference images help align style, density and placement.
• Exact motif-for-motif replication of another artist’s work may not always be possible or appropriate.
• Timing, coverage and complexity influence what can be completed on the day.

A smooth mehendi session depends on clear communication and a prepared setting.

• Confirm guest count, start time and design preferences in advance where possible.
• Provide a clean, well-lit seating area with access to water and a power point if needed.
• Share any skin sensitivities or timing constraints before the appointment.

Enquiry details are used only to respond to booking requests and related communication.

• Contact details submitted through the website are used for enquiry follow-up.
• We do not sell personal information.
• A full privacy policy can be expanded once hosting, analytics and email tooling are confirmed.